1. Agreement to Terms
By accessing jointflexfresh.world, submitting a contact form, or booking a consultation with Jointflexfresh, you agree to be bound by these Terms of Use, our Privacy Policy, Cookie Policy, and Refund Policy. If you do not agree with any provision, you must discontinue use of the website and our services immediately.
We reserve the right to modify these terms at any time. Changes take effect upon posting to this page with an updated date. Your continued use of the website after changes constitutes acceptance of the revised terms.
2. About Jointflexfresh
Jointflexfresh is a lifestyle consultation provider based in Auckland, New Zealand, specialising in general educational guidance related to balanced nutrition and everyday eating habits. Our registered details are:
Jointflexfresh
30-38 Link Dr, Wairau Valley, Auckland 0627, New Zealand
Telephone: +64 9 442 1350
Email: admin@jointflexfresh.world
Website: jointflexfresh.world
3. Nature of Services and Content Disclaimer
All content on jointflexfresh.world and all consultation services provided by Jointflexfresh are for general informational and educational purposes only. Specifically:
- We do not provide medical advice, clinical diagnosis, or therapeutic treatment of any kind.
- Our consultants are not licensed medical practitioners unless individually stated otherwise, and even then, consultations through this service remain educational in scope.
- Information on this website does not replace professional guidance from a registered dietitian, general practitioner, or other qualified healthcare provider.
- We make no promises, guarantees, or representations regarding specific outcomes, results, or improvements to your health, weight, or physical condition.
- Any examples, testimonials, or case descriptions represent individual experiences and are not indicative of typical or expected results.
You acknowledge that dietary and lifestyle decisions carry inherent variability and that you assume full responsibility for actions taken based on information obtained from our website or consultations.
4. Website Use and Acceptable Conduct
You agree to use jointflexfresh.world only for lawful purposes and in a manner that does not infringe the rights of others. Prohibited activities include:
- Attempting to gain unauthorised access to our servers, databases, or administrative systems
- Transmitting malware, viruses, or harmful code through the contact form or any other channel
- Scraping, crawling, or systematically extracting content without prior written permission
- Reproducing, distributing, or commercially exploiting website content without our express consent
- Submitting false, misleading, or fraudulent information through our contact form
- Using the website to harass, defame, or harm Jointflexfresh, its staff, or other users
- Circumventing cookie consent mechanisms or security features
We reserve the right to restrict or terminate access for users who violate these provisions.
5. Intellectual Property
All content on jointflexfresh.world — including text, graphics, layout, logos, educational materials, and software — is the property of Jointflexfresh or its content licensors and is protected by New Zealand and international copyright, trademark, and intellectual property laws.
You may view and print pages for personal, non-commercial reference. You may not modify, reproduce, republish, frame, or create derivative works from any content without prior written authorisation. Educational materials provided during paid consultations are licensed for your personal use only and may not be redistributed.
6. Consultation Services
6.1 Booking and Payment
Consultation services are booked by mutual agreement following an initial inquiry. Pricing is communicated transparently before booking confirmation. Payment terms, accepted methods, and invoicing procedures are provided at the time of booking.
6.2 Session Conduct
Clients are expected to attend sessions punctually and communicate scheduling changes with at least 24 hours notice. We reserve the right to end a session if conduct is abusive, discriminatory, or disruptive. Fees for sessions ended due to client misconduct are non-refundable.
6.3 Scope Limitations
Consultations address general nutrition education, meal planning frameworks, and lifestyle balance topics. Requests for clinical dietary prescriptions, supplement protocols, or management of diagnosed conditions fall outside our scope and will be referred to appropriate healthcare professionals.
6.4 Educational Materials
Workbooks, charts, and digital resources provided during programmes remain the intellectual property of Jointflexfresh. Clients receive a personal-use licence that does not permit commercial distribution or public reproduction.
7. Third-Party Links and Resources
Our website may contain links to external resources such as government nutrition guidelines or Auckland Transport journey planners. These links are provided for convenience and do not constitute endorsement. We are not responsible for the content, accuracy, or privacy practices of third-party websites. Your use of external sites is governed by their respective terms and policies.
8. Limitation of Liability
To the fullest extent permitted by New Zealand law, Jointflexfresh, its directors, employees, and consultants shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
- Your use of or inability to use jointflexfresh.world
- Reliance on information contained on the website or provided during consultations
- Unauthorised access to or alteration of your data
- Actions taken based on educational content without independent professional verification
- Technical interruptions, errors, or omissions on the website
Nothing in these terms excludes or limits liability that cannot be excluded or limited under the Consumer Guarantees Act 1993 or other mandatory New Zealand consumer protection legislation.
9. Indemnification
You agree to indemnify and hold harmless Jointflexfresh from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms of Use, misuse of the website, or violation of any applicable law or third-party rights.
10. Privacy and Data Protection
Your use of the website and services is also governed by our Privacy Policy, which describes how we collect, process, and protect your personal data. By using our services, you consent to data processing as described in that policy.
11. Governing Law and Dispute Resolution
These Terms of Use are governed by the laws of New Zealand. Any disputes arising from or relating to these terms or our services shall first be addressed through good-faith negotiation. If resolution is not reached within 30 days, disputes may be referred to mediation in Auckland, New Zealand, before pursuing legal remedies in the courts of New Zealand.
Consumers residing in the European Union may also have rights under local consumer protection laws that cannot be waived by these terms.
12. Severability
If any provision of these Terms of Use is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
13. Entire Agreement
These Terms of Use, together with the Privacy Policy, Cookie Policy, and Refund Policy, constitute the entire agreement between you and Jointflexfresh regarding use of the website and services. They supersede all prior communications, representations, and agreements, whether written or oral.
14. Contact
For questions about these Terms of Use, please contact:
Jointflexfresh
30-38 Link Dr, Wairau Valley, Auckland 0627, New Zealand
Email: admin@jointflexfresh.world
Phone: +64 9 442 1350